New on the Law Firm Retreat Blog
Here is what’s new on my LexThink Law Firm Retreat Blog: Rapid-Fire Idea Sharing Conferences as Idea Containers Brainstorming Better CLE Design for Your Ideal Average Customer Start from Scratch for...
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Ask Clients to “Remember the Future”
A favorite technique I used when mediating custody and divorce cases — and that I still use today in my consulting — is one where I ask my clients to “Remember the Future.” Here’s a description of...
View ArticleGamify Your Firm Goals
I just spent the weekend facilitating a law firm retreat with 100+ partners and associates. One of the goals of the retreat was to generate new ideas on better ways to increase firm revenue (without...
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Understand Your Clients by Becoming Them
If you’d like to improve your client service, start by understanding how your typical clients experience every interaction they have with you and your staff. Here’s an easy exercise to get you...
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Begin Meetings with “How Might We …”
I attended a tremendous presentation by my friend James Macanufo last night about how to use Gamestorming techniques (from the great book he co-authored) to run better meetings. One tip James shared...
View ArticleYour firm’s purpose. Just six words.
Inspired by Hemingway’s famous short, short story: “For Sale. Baby Shoes. Never Worn,” Smith Magazine asks if you can tell your “life story” in just six words? Once you’ve conquered your life’s story,...
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Working on something fun …
The last few months, I’ve been working on something pretty cool. It is several weeks away from the full light of day, but here’s a preview: More to come in October… Matthew Homann delivers...
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Introducing Kendeo
Over the last 12 months, I have been building a company called Kendeo. Kendeo’s mission is to leverage great design and creative facilitation to help people think, meet and learn together better....
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New Client Strategery
I’m often amazed at how little strategic thinking lawyers give to new client selection. It is one of the reasons I created the Client Worthiness Index, and is also why I’m sharing my New Client...
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Silence Means “No.”
We’ve all been in the meeting where everyone seems to reach consensus on what to do next, only to find later that some didn’t agree at all. Reading Patrick Lencioni’s “The Advantage” the the other...
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